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Training Coaching Service Team Training HRD

It is not easy to be someone who is good at serving. Because the service requires expert skills in order to satisfy customers without complaint. Every great job is produced by a productive and qualified team. Working in teams involves a variety of potential, knowledge, abilities, experiences, traits, attitudes, characters, emotions, thoughts, and habits. Therefore, a sincere work atmosphere is required in communication, service, contribution, collaboration, coordination and synergy so that teamwork can achieve mutual success and happiness in the workplace. Intelligence to work together within organizations will make it easier for everyone, to achieve greater and more solid results in effective and productive togetherness. Working as part of an effective and productive team must be a strong motivation for every individual and organization. This training will provide an understanding of the Coaching a Service Team as well as optimize the company’s ability to achieve the company’s strategic objectives.

Training Goals Coaching Service Team Training HRD

The training aims to enable participants to:

1. Understand the concept of Coaching a Service Team
   
2. Know the right techniques in service
   
3. Analyze issues related to service

Training Materials Coaching Service Team Training HRD

1. Concept Coaching a Service Team
   
2. Problems that often arise in the Coaching a Service Team
   
3. Case Study and Discussion
   
4. Understanding Coaching and the difference with counseling
   
5. Coaching Steps
   
6. Benefits of Coaching
   
7. Coaching Techniques

Training Participants:

This training is for:

1. Supervisor, Manager or above level of all Divisions, or other agencies that require this training:
   
2. Practitioners or Professionals who want to increase knowledge about Coaching a Service Team

Facilities and Investment

• Hard Copy Material
  
• USB Flashdisk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir
  
• Investment of Rp. 5.000.000, – (Five Million Rupiah) per non residential participant
  
• The price does not include tax

Instructor

• Ediso Firdaus MM
• Mochamad Sutarsono, ST. MT.
• Audith Turmudhi, MM dan Team

Marketing Line:

HP/WA: 0858-11-210875

Email:

daftar@training-consulting.co.id

Website:

www.training-consulting.co.id

Training Schedule

• Solo, March 8-9 2017keting
  
• Bali, April 10-11 2017
  
• Jakarta, May 8-9, 2017
  
• Bandung, June 12-13 2017
  
• Bogor, July 10-11 2017
  
• Tangerang, August 9-10 2017
  
• Yogyakarta, September 11-12 2017
  
• Solo, October 9-10 2017
  
• Bali, November 8-9 2017
  
• Jakarta, December 11-12 2017

For another training schedule, please contact our Marketing

Other Training: http://www.training-consulting.co.id

Training Coaching Service Team Training HRD

Tidak mudah menjadi sesorang yang pandai dalam melayani. Karena pelayanan membutuhkan ketrampilan yang ahli agar dapat memuaskan para pelanggan tanpa complain. Setiap pekerjaan besar dihasilkan oleh tim yang produktif dan berkualitas. Bekerja dalam tim berarti melibatkan berbagai potensi, pengetahuan, kemampuan, pengalaman, sifat, sikap, karakter, emosi, pikiran, dan kebiasaan. Untuk itu, diperlukan atmosfer kerja yang ikhlas dalam komunikasi, pelayanan, kontribusi, kolaborasi, koordinasi, dan sinergi agar kerja sama tim dapat mencapai sukses dan kebahagiaan bersama di tempat kerja. Kecerdasan untuk bekerja sama dalam organisasi akan memudahkan setiap orang, untuk mencapai hasil yang lebih besar dan lebih solid dalam kebersamaan yang efektif dan produktif. Bekerja sebagai bagian dari tim yang efektif dan produktif, haruslah menjadi motivasi yang kuat dari setiap individu dan organisasi. Pelatihan ini akan memberikan pemahaman mengenai Coaching a Service Team serta mengoptimalkan kemampuan perusahaan untuk mencapai tujuan strategis perusahaan.

Tujuan Training Coaching Service Team Training HRD

Pelatihan ini bertujuan agar peserta diharapkan dapat :

1. Memahami konsep Coaching a Service Team
2. Mengetahui teknik-teknik tepat dalam pelayanan
3. Menganalisis masalah-masalah terkait dengan pelayanan

Materi Training Coaching Service Team Training HRD

1. Konsep Coaching a Service Team.
2. Masalah yang kerap muncul dalam Coaching a Service Team.
3. Studi Kasus dan Diskusi.
4. Pengertian Coaching dan bedanya dengan konseling.
5. Langkah-langkah Coaching.
6. Manfaat Coaching.
7. Teknik-teknik Coaching.

Peserta Pelatihan :

Training ini diperuntukkan bagi:

1. Supervisor, Manager ataupun level diatasnya dari semua Divisi, ataupun instansi lainnya yang membutuhkan training ini:
2. Praktisi atau Profesional yang ingin menambah pengetahuan mengenai Coaching a Service Team

Tempat Pelatihan :

• Jakarta
• Solo
• Bandung
• Yogyakarta
• Bogor
• Bali
• Tangerang

Fasilitas dan Investasi

• Hard Copy Materi,
• USB Flashdisk, Training Kits, Coffee Break & Lunch, Sertifikat, Foto Group, Souvenir
• Investasi sebesar Rp. 5.000.000,- (Lima Juta Rupiah) per peserta non residential.
• Harga tidak termasuk pajak.

Instruktur

Ediso Firdaus MM

Mochamad Sutarsono, ST. MT.Audith Turmudhi, MM dan Team

Hubungi Marketing:

HP/WA: 0858-11-210875

Email:

daftar@training-consulting.co.id

Website:

www.training-consulting.co.id

Waktu Pelatihan

• Solo, 8-9 Maret 2017
• Bali, 10-11 April 2017
• Jakarta, 8-9 Mei 2017
• Bandung, 12-13 Juni 2017
• Bogor, 10-11 Juli 2017
• Tangerang, 9-10 Agustus 2017
• Yogyakarta, 11-12 September 2017
• Solo, 9-10 Oktober 2017
• Bali, 8-9 November 2017
• Jakarta, 11-12 Desember 2017

Jadwal pelatihan lainnya, silakan hubungi bagian marketing kami.

Pelatihan Lainnya : http://www.training-consulting.co.id